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Help us build the capacity and sustainability of our fellow not for profits.

Supporting the not for profit sector is in our DNA. It’s where we came from, and it’s written into our constitution. Community Business Bureau (CBB) was established in 1995 as one of three entities arising from the restructure of the Spastic Centres of South Australia, alongside scosa and Cara. CBB has evolved into a unique organisation with a clear mission to build the capacity and sustainability of our sector through our salary packaging and not for profit advisory services.

Nowadays, we support over 650 not for profit organisations Australia-wide to do better business. Each and every member of the CBB team is committed to providing cost-effective, responsive, and personalised service to the people and organisations that work hard to make a difference in our communities.

As a not for profit ourselves, we understand the opportunities and challenges facing our sector. We care about the sustainability of our fellow not for profits and the positive impact they create for the communities they serve. That is why, above all else, our focus is on providing quality services that make it easier for them to do business.

If you are inspired by our vision and mission and you’re aligned with our values, please review the job opportunities below. If you have the required experience, knowledge, and attributes, please apply.

 

Our vision

A thriving not for profit sector that is achieving its social objectives.

Our mission

To enhance social impact by building the capacity and sustainability of the not for profit sector through championing better business practices.

Our values

Our service delivery reflects our commitment to the following values:

Respect | Integrity | Service | Empowerment

Communications Officer

Location

Kensington, South Australia

Role summary

To excel in this role, you need to love writing. You’ll spend most of your time creating copy for marketing collateral, promotional campaigns, blog posts, social media etc.

Once you’ve written the copy, you’ll need to be able to use Adobe InDesign, WordPress, MailChimp and Adobe Premier Rush (or similar) to turn it into marketing materials.  We’re not expecting you to be a creative designer, but you do need to be able to use our branded templates.

In addition, you’ll be assisting with events, website and social media management etc. – really everything you’d expect to be doing as a Communications Officer.

Applications will be considered for people wanting to work full time or 0.8FTE.

Applications close 10 December 2021

Find out more information and apply

Relationship Officer

Location

Casuarina, NT

Role summary

Due to CBB’s rapid growth across northern Australia, we are looking for an enthusiastic, friendly, and motivated Relationship Officer. This role is based in our Darwin office, you’ll be an integral part of a small team and report to our First Nations Engagement Specialist.

A typical day in the role will involve helping employees of not for profit organisations to access extra take-home pay through salary packaging. You’ll also work on building and maintaining relationships with not for profits all over the NT and northern Australia, so some intrastate and interstate travel will be required. The ideal candidate will enjoy talking to people and will be adept at communicating complex information at different levels. We don’t expect you to know everything about salary packaging right now, but a good grasp of financial concepts is important to start with.

Above all else, the most important attribute that we’re looking for is an ability to connect and communicate with First Nations Australians and people from culturally and linguistically diverse backgrounds who may have English as a second language. As such, you’ll need to communicate effectively and build rapport over the phone, over email, and in person; you’ll also be an effective and engaging presenter, as the role involves delivering regular induction presentations with large groups.

If you believe in our values Respect, Integrity, Service, Empowerment and want to help people access salary packaging, please email your cover letter and CV to [email protected].

Applications close 10 December 2021

Apply

Customer Care Team Member

Location

Kensington, South Australia

Role summary

As a Customer Care Team Member you will be responsible for providing exceptional customer service across both inbound calls and email enquiries for new and existing customers. You will be assisting with enquiries around salary packaging options and amendments to current arrangements. You will deliver a great customer experience with every interaction, working to achieve a first call resolution while also ensuring that accurate information is provided and recorded.

Applications closed 29 November 2021

State Relationship Manager

Location

Olympic Park, Sydney

Role summary

Reporting to the General Manager, Salary Packaging & Growth, our client is recruiting an Olympic Park, Sydney based State Relationship Manager responsible for providing high quality client experiences across metropolitan and regional NSW, as well as developing ongoing productive relations within current and potential new client organisations.

Key responsibilities include:

  • Building and maintaining high level relationships across client organisations
  • Providing contemporary, accurate and pertinent salary packaging information to clients and customers
  • Providing Advisory Services through the introduction of CBB’s strategic Partners
  • Enhancing our NFP customer’s experience

Applications closed 5 November 2021