Building safer lives – the role of the service provider

October 2020

Being disabled you are in the hands of others and if those hands aren’t kind what an awful world it must be.

(Henrietta Spink)

Ann Marie Smith’s death was a shocking case of abuse and neglect and, as the independent investigations have confirmed, also a failure of the system. The review of the adequacy of the regulation of the supports and services provided to Ms Smith conducted by the Hon Alan Robertson provides a list of ten recommendations of how the NDIS Commission‘s processes and systems should be changed. The advice for the two-way information flow between the NDIS Commission and the NDIS reveals major gaps in the system.

Continue reading…


NDIS group supports – ‘challenging and unviable’ or ‘reasonable and necessary’?

September 2020

In an inclusive society, people with disabilities are able to take part in the same activities as anyone else. If we successfully removed barriers and integrated everyone into social and recreational activities we would need less disability specific community participation supports.

There have been calls to reduce the incentives for disability providers to offer group supports as people with disabilities should be able to choose their individual supports and the activities they are interested in.

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MEDIA RELEASE: Four SA charities to turn disability sector dreams into reality thanks to CBB mentoring opportunity

Four South Australian charities wanting to enter the booming disability sector or expand their existing services offered to people with disability are among eight organisations across the nation set to receive a competitive industry edge.

As part of its Federally funded interactive learning program, NDIS Success, the Community Business Bureau (CBB) has announced that the successful South Australian grant recipients are Aboriginal Family Support Services (AFSS), Baptist Care SA, Clubhouse SA Inc Diamond House and Anangu Ngangkari Tjutaku Aboriginal Corporation (ANTAC).

CBB General Manager, Consulting and Business Services, Jane Arnott, said: “This direct business consulting opportunity helps these organisations take what they’ve learned through our webinar series and apply that knowledge to some very exciting projects and plans they have in the pipeline.” Continue reading…


MEDIA RELEASE: Two Victorian based disability operators set to turn vision into reality thanks to CBB mentoring opportunity

A Victorian-based disability sector operator wanting to help people with disability explore some of the nation’s most remote locations and another keen to establish accommodation for younger people with early onset dementia are among eight organisations across the nation set to receive a competitive industry edge.

As part of its Federally funded interactive learning program, NDIS Success, the Community Business Bureau (CBB) has announced that Austour and Orana Care and Consulting are among the successful grant recipients to receive business development support. Continue reading…


MEDIA RELEASE: Cairns disability operator set to turn vision into reality thanks to CBB mentoring opportunity

A local disability sector operator wanting to bolster its support to people living in the Cairns area with a lived experience of mental illness is among eight organisations across the nation to receive up to six months of direct business support designed to give them a competitive industry edge.

As part of its Federally funded interactive learning program, NDIS Success, the Community Business Bureau (CBB) has announced that The Junction Clubhouse in Cairns is among the successful grant recipients. Continue reading…


MEDIA RELEASE: Local ACT disability operator set to turn vision into reality thanks to CBB mentoring opportunity

A local disability sector operator wanting to help people realise its vision to assist more people with disability achieve independent living is among eight organisations across the nation to receive up to six months of direct business support designed to give them a competitive industry edge.

As part of its Federally funded interactive learning program, NDIS Success, the Community Business Bureau (CBB) has announced that ACT’s Project Independence is among the successful grant recipients. Continue reading…


MEDIA RELEASE: Exciting disability support ideas now a step closer to reality thanks to mentoring opportunity

Opportunities for people with disability to comfortably explore some of Australia’s most remote locations, greater support for Aboriginal and regional communities and creation of a national wellness hub are among exciting ideas now one step closer to reality thanks to the Community Business Bureau (CBB).

As part of its Federally funded interactive learning program, NDIS Success, CBB has announced the first round of successful applicants who will receive up to six months of direct business support from its market-leading consulting team.

CBB General Manager, Consulting and Business Services, Jane Arnott, said: “This direct business consulting opportunity helps these organisations take what they’ve learned through our webinar series and apply that knowledge to advance a number of very exciting projects and plans they have in the pipeline.” Continue reading…


The NDIS Annual Pricing Review and changes in the NDIS Price Guide 2020-21

The final version of the NDIS Price Guide 2020-21 (Version 1.0) effective from 1 July 2020 has been released. The 102 page document reflects the outcomes of the Annual Price Review. The most significant recommendation in the review is the advice that the NDIS should not increase prices due to the uncertainty of COVID-19. The NDIA should monitor economic conditions carefully and promptly to respond to emerging issues.

The new Price Guide reflects the outcomes of the Fair Work Commission’s annual price increase on minimum wage rates, the ABS consumer price for capital supports and an adjustment of shift loading for casual workers on weekends in line with the SCHADS Award. The temporary 10 percent COVID-19 price loading was removed from the new Price Guide. Support Coordination can still be charged under core supports. This is expected to be removed from the Price Guide by September 2020. Continue reading…


COVID 19 – NDIS Price Guide update and provider support

Posted on 28 April 2020

On 25 March and 30 April the NDIA updated the NDIS price guide (Version 2.3) to help NDIS providers during the COVID 19 crisis. The changes include price increases, changes to cancellation rules and charges, and increased access to Support Coordination for all participants.

The changes will be in place for six months. The NDIA will assess in three months if adjustments are appropriate. Continue reading…


COVID-19 Impact on NDIS audits

Posted on 1 April 2020

In this time of uncertainty, many providers have been concerned about how COVID-19 will affect the rollout of planned NDIS audits.NDIS audits

The NDIS Commission has recognised that both providers and auditing bodies may experience significant disruption, which will impact on audit engagement activities.

The NDIS Commission recently issued advice recognising that the priority for infection management and continuity of support during the COVID-19 pandemic is likely to affect ‘the readiness and capacity of some providers to engage with any registration renewal audits, particularly on-site activities.’

The NDIS Commission has advised auditing bodies to: Continue reading…