Helpful links for employers
Our Adelaide-based Customer Care Team
Some changes to your salary packaging account will require you to speak with our Customer Care Team on 1300 763 505. These include:
Applying for or cancelling cards
To apply for or cancel a CBB Salary Packaging Card or CBB Meal Entertainment and Holiday Accommodation Card
Claiming electronic devices
To discuss Electronic Device packaging and arrange for the required forms to be emailed to you
Leaving your employer
When you leave your organisation, it’s important to let us know so we can begin to make the necessary changes to your account. By contacting our team, we will be able to answer any questions you have, discuss your options regarding any final pays and advise you about any funds remaining in your salary packaging account/s
Contact hours
Our friendly Customer Care Team are available 8:30am to 6:30pm (Adelaide time).
Call 1300 763 505 or email customercare@cbb.com.au.
Please note: Salary packaging entitlements are subject to your organisation’s salary packaging policy. Please call us on 1300 763 505 if you wish to clarify what options are available to you.