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Is your organisation’s governance focus strategic? Are the board and management aware of their need to drive the organisation’s strategic future through its vision, values, mission, policies, practices and processes? Strategic governance means strategic leadership. Strategic governance encompasses the processes by which an organisation is managed at a strategic level. Central to strategic governance are […]
By Jane Arnott, General Manager, Consulting & Business Services The ACNC is releasing a new ‘tick’ symbol this month. Charities registered with the ACNC will be able to use the tick to demonstrate compliance with the ACNC’s regulatory standards. This prompted some debate in the CBB office about the value of such symbols. My initial response to […]
By Rommie Corso, Senior Marketing Consultant One of the most basic (yet ignored) principles of marketing is “know thy target market”. For many NFPs, identifying ideal customers triggers a fear of ruling out possibilities. “Oh, but our customer-base is very broad, we have to appeal to everyone,” they’ll say. It’s a fatal mistake. When it comes […]
By Marissa Brown, General Manager, Marketing & Community Engagement Last week we hosted our inaugural October Business Month event in Darwin. Our topic was Thinking Commercially, Acting Benevolently. In the presentation we spoke about the raft of changes being experienced by the sector, shared some commercial ‘tough love’ (see here for more of our Tough Love […]
We are in control of all the risks, we know them all and we have strategies in place if they occur. There’s nothing we can’t handle. We have a risk minimisation/risk aversion position amongst our decision makers and the organisation has comprehensive policies and procedures in place that ensure we mitigate all risks. We have insurances […]
By Ron Yates, Senior Financial Consultant Just recently, the team at CBB were asked the question of how much money an organisation should put aside as reserves in the event of having to wind up or cease operations. These reserves need to be enough to satisfy all liabilities should this worst-case scenario arise. Two scenarios where […]
“We know we need to expand the marketing for our NFP but we don’t want to be pushy. Is this possible?” This has to be one of the most common questions we are asked by not for profit organisations (NFPs) when embarking on a new marketing plan or campaign. Even the words sales and marketing remind […]
By Jane Arnott, General Manager, Consulting and Business Services We recently held an ExecNet in Adelaide with the title of ‘Selling Without Selling Out’. The shift to fee for service funding – particularly in the NDIS and aged care environment – means that not for profits are having to engage with end consumers as the purchasing […]
By Andrea Collett, Senior HR Consultant Interesting research was recently published (26 July 2016) in the USA highlighting the reasons why not for profit employees quit their jobs. The research, undertaken by Unemployment Services Trust (UST), indicates that whilst we may be a hemisphere apart, the commonality in the conclusions was very close to our shores. Whilst […]
Unfortunately, fraud occurs in not for profit organisations far too often. Many studies have demonstrated that fraud is real and devastating to those affected. Fraud can occur in any NFP organisation with the perpetrator being undetected for quite some time. Often the fraud is only detected following either a financial abnormality being identified, OR the […]