Foreword

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For the last 18 months we have been assisting nearly 100 disability providers in SA with their NDIS transition journeys.  It has been an interesting ride and a steep learning curve for all involved (clients and consultants alike) as we’ve ridden through the white water NDIS landscape.  As the year is coming to a close […]


The National Disability Services (NDS) ‘State of the Sector’ report highlighted that the number one priority for NDIS providers in relation to improving their business capability in 2019, is ‘Information, communications and tech strategy’, ranking ahead of ‘costing and pricing’ and ‘HR strategy and workforce planning’. Over the last months, CBB has facilitated a review of […]


Content marketing is an excellent way of explaining to people why you do what you do. One of the simplest ways to start is with a blog. A website blog has numerous benefits, it: helps you connect your organisation to people; improves your website’s search engine optimisation and search engine ranking; increases traffic to your […]


Just like the recall letter for a dental check-up NDIS providers in SA and NSW have recently received their letter from the NDIS Commission outlining the start date for registration renewal. The application for renewal will involve a self-assessment followed by a field audit conducted by a NDIS Commission-approved NDIS quality auditor. While some providers […]


When thinking about accessibility, we mainly think about people with a disability being able to navigate our website. This is an important focus but providing a better user experience is important not only for users with a disability but for everyone. Thinking more broadly about making your website’s content accessible in multiple ways, to suit […]


In this Talent Management series (Part one: Do you have a lack of talent?, Part two: exploring the employee journey and Part three: getting confused with definitions?) we have defined Talent Management as a series of interconnected development activities that when executed thoughtfully, add value to the employee journey and the organisation’s brand. As our […]


Over the next 18 months while NDIA struggles to catch up with the delayed NDIS roll-out nationally, we expect that the quality of formal NDIS plans being generated by planners will continue to be mostly sub-standard, simply because planners can’t afford adequate time to facilitate thorough planning. What to do? Well, in NSW and SA, […]


Welcome to the second in our series on different ways to think about marketing. Last time we looked at a simple technique to help you find new opportunities by playing with the rules .  This month it’s a short blog, with a simple message – one of the best ways to grow your marketing muscle […]


Are you getting confused about all the definitions that are thrown into the conversation when we manage and develop our talent? If you answered yes, you are not alone. It can be a real turn off for operational managers to deal with ‘HR speak’ at the best of times. Being crystal clear about what we […]