Baptist Care SA works with a diverse range of people in need, from young toddlers to the aged. Established in 1913 as the West End Baptist Mission, they have grown to become one of the leading providers of community services in South Australia, with around 800 staff.
Baptist Care SA recognised a need to prepare their staff for the cultural shift required to further their organisation’s success within the NDIS environment.
Through funding provided by the Commonwealth Department of Social Services, CBB worked with Baptist Care SA to undertake an employee engagement program to provide change management strategies for their workforce transition, as well as increase staff confidence within the NDIS environment.
“The introduction of the NDIS demands significant changes in service delivery for Baptist Care SA. Working with CBB to engage our staff at the start of this journey not only equipped us with a different headset, but gave us some practical tools to enable further development. It provided some excellent insights not only of where we are now, but of where we need to be.” – Garry Peschel, NDIS Project Manager at Baptist Care SA.