Organisational Development

CBB Community Consulting work with organisations throughout Australia to review structures, systems and processes, attitudes and beliefs to enhance service delivery. A range of tailored methodologies are utilised - usually the process commences with a diagnostic review and a facilitated S.W.O.T session. Stakeholder consultation underpins any agreed methodology and both immediate and longer term priorities are identified.

Staff, Client and Volunteer Surveys

We develop, implement and analyse surveys to assist in understanding stakeholder perceptions. Surveys are tailored to address specific client outcomes together with statements addressing:

• Culture
• Leadership
• Engagement
• Multi-rater upward feedback for Management development
• Values and Vision and
• Retention

Surveys can be developed either on line or by return post and involvement of CBB Consulting in the process ensures anonymity for the respondents.

Results analysis identifies risk and opportunities for the organisation with targeted recommendations.

Team Development

We develop and facilitate a range of team workshops. Recent client workshops have included:

• Development of Team Values
• Enhancing Communication in the workplace
• Effective Performance Appraisals
• Developing greater understanding ourselves and colleagues – using the Myers Briggs Personality Indicator
• We also facilitate team led conversations to assist in business planning and establishing departmental priorities or to deal with team related tensions

Individual Career Planning

CBB Community Consulting provides Individual career planning sessions to assist existing employees to recognise their personality preferences and how this may be impacting their career satisfaction.

Career challenges and goals can be addressed, together with techniques to further assist in enhancing workplace enjoyment and success.

For individuals seeking alternative employment options, these sessions can be also address effective resume preparation, interview techniques and self esteem.

These sessions can be either be conducted on a singular or ongoing basis.

Executive Recruitment

We specialise in recruitment within the not-for-profit sector and recognise that quality at an affordable price is of paramount importance to our clients.

Our recruitment services can be tailored to your individual needs, and can include:

• Full end to end recruitment (from creation of recruitment advertisement through to delivery of a preferred candidate short list)
• Receipt of resumes and preparation of short list
• Conducting behavioural based interviews
• Working with Boards/Executive team to define position requirements, competencies and develop position descriptions
• Undertaking Reference checks
• Attendance on interview panels

Attraction and Retention Strategies We can assist your organisation to develop innovative attraction and retention strategies which assist to develop high potential employees and retain high performers.

Diagnostic Reviews

Diagnostic Reviews are often required in an organisation where there are multiple issues or difficulties in determining the source of problems and the priorities that should be assigned to undertaking corrective actions measures.

A diagnostic review will often allow Executive Management and the organisation’s Board to understand major concerns within the operational framework of the organisation, as well as gain a third party view of the priorities that should be assigned to correct those issues.

Generally a diagnostic review will reveal the quality of the relationship between key management and operational components within the organisation.

Functions that are often focused on as part of this form of review include:

• The organisation’s Constitution
• The Strategic Plan
• The Business Plan
• Policies and processes
• Operating systems
• Financial practices and financial position
• Quality of marketing and customer/client services
• Cost management

The need to undertake a diagnostic review will arise through managers and executives feeling that their organisation is not functioning as well as required but don’t know where to look to focus energy to fix the problem.

As a result the diagnostic review can be the first step in identifying the problem areas and deciding how to manage forward. Without a diagnostic review executive management or Board could waste time and money trying to fix the wrong problem.

Contact CBB Community Consulting to find out more, phone 1300 284 364 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it