Frequently Asked Questions

What is CBB Community Consulting?

CBB Community Consulting is a division of CBB the not4profit people. It is a leading management consulting, professional development and financial services, focused on the Not for Profit sector in Australia. We are unique. CBB is a self funded, Not for Profit organisation, providing services that assist other service providers to deliver efficient and effective outcomes to their clients.

What services does CBB Community Consulting provide?

Services that are relevant to the Not for Profit sector. The services are continuously being reviewed to ensure relevance, accuracy and appropriateness to the sector. As a result additional services are under consideration and news on these developments are regularly advised through the CBB newsletter and e-news. Click here to join our mailing list

Current services include; Strategic Performance Analysis, Development of Key Performance Indicators, Management Development, Surveys, Focus Group interactions, Workforce Planning, Board Governance, Team Development, Reviews, Professional Development, Bookkeeping Accounting and Financial Services. Fact sheets are available for all services areas.

Do you have national coverage?

CBB Community Consulting is located in South Australia but is influencing the not for profit sector across Australia. Consulting staff work directly with clients, irrespective of location.

How do you resource projects?

Consultants are selected based on their skills, experience and qualifications in providing services to client organisations. In-house consultants are supported by specialist external consultants where significant or very specific expertise is required to address an issue.

Consultants are provided only with the full support of the client and will embrace a project from beginning to end to ensure continuity and cost efficient and efficient outcomes are derived for a client organisation.

Do you understand the Not for Profit sector?

CBB Community Consulting has a specialist team of consultants who have considerable insight and understanding about the challenges and issues faced by Not for Profit organisations. The interaction that has occurred in the past, occurs now and is expected to occur into the future include the provision of consulting resources to boards, managers and staff to resolve immediate issues, as well as support the strategic development of organisations.

What skills does CBB Community Consulting have?

The skills of consultants are diverse and relate to the individual qualifications and experiences which are shown in the resumes for each consultant. The skills if in-house consultants are supplemented where ever required by specialist consultants who provide their expertise on a contractual basis.

Do you expand into other service areas?

Yes. CBB Community Consulting is continuously reviewing the services that it provides to client organisations. The services that are provided in the future will always be based on understanding the needs that the clients and Not for Profit organisations are generally demanding now, or have indicated there is a growing future need. New service areas are regularly advised through the CBB newsletter and e-news.

How does CBB Community Consulting provide value for money?

CBB Consulting general management consulting services are funded on a fee for service basis that are tailored to the financial position of Not for Profit organisations. Professional development programs are based on a attendance fee where as financial services are based on a contracted service fee. All fees are determined on an equitable basis, linked to the financial position of the client organisation. Generally, smaller organisations are receiving value adding services at a lower fee rate than larger organisations.

Do you and use feedback from clients to adjust its services?

At the completion of all projects and professional development programs, client organisations or workshop participants are asked to comment of n the quality, professionalism and technical competence of the services they have received. CBB Community Consulting receives the majority of this information electronically through a survey document and uses the responses to guide the direction and focus of future consulting activities. Feedback has consistently shown that the services provided, the competence of services, the professionalism of consultants and the practical application of the outcomes of the completed project have been exemplary.

For further information, please contact CBB Community Consulting on 1300 284 364